Altitude is Upshop’s annual event for grocery and retail leaders focused on better operations, stronger execution, and measurable outcomes.
Over two days, hear directly from retailers, industry leaders, and Upshop experts about what’s working today and what’s next across inventory, ordering, waste, fulfillment, store execution, and AI.
Altitude brings together leaders from grocery, CPG, and convenience retail to share what’s working, learn from one another, and tackle the operational challenges shaping food retail.
Connect with retail leaders tackling the same operational challenges you are. Explore practical ideas for better operations, see AI in action, and get a first look at what’s next for Upshop and food retail.
Keynotes, launch decks and one-pagers from Denver. A good way to see what Altitude is like before you sign up.
Keynotes, customer stories, awards and a few late evenings. A look at last year in Denver.
Kimpton EPIC Hotel
We’ve reserved a block of rooms for Altitude attendees at Kimpton EPIC Hotel in Downtown Miami. The booking link and room rate are coming soon. Stay tuned for updates.
Hotel accommodations are not included with registration.
Altitude is built for leaders across grocery, convenience, CPG, operations, merchandising, IT, e-commerce, and other teams shaping food retail. If you’re working to improve execution, strengthen operational performance, or prepare your business for what’s next, Altitude is designed to give you relevant ideas and connections.
Expect practical ideas you can put to work, from improving inventory and ordering decisions to reducing waste, strengthening store execution, and applying AI to real operational challenges. You’ll hear what’s working for other retailers, what they’ve learned along the way, and how those lessons could apply to your operation.
Yes. Customer stories and peer conversations are a core part of Altitude. Retail leaders will share the challenges they’re solving, the approaches they’ve taken, and the lessons they’ve learned so you can compare experiences and bring new thinking back to your own operation.
Yes. You’ll get an inside look at where Upshop is investing, how the platform is evolving, and the capabilities taking shape across connected retail operations. You’ll also have opportunities to share your priorities and feedback directly with the teams shaping what comes next.
The focus is on AI that moves operations forward. You’ll explore how AI, intelligent agents, and automation can help retailers identify what matters, prioritize the right actions, and improve execution across real operational workflows. The conversation is grounded in practical applications and business outcomes, not AI for AI’s sake.
Altitude brings together the Upshop customer community, retail leaders, strategic partners, and invited guests. If you’re exploring how better technology, intelligence, and connected operations can improve food retail execution, you can request an invitation.
Registration for Altitude 2027 is complimentary for Upshop customers and invited retailers. Attendees are responsible for their own travel and hotel accommodations.
Once you register, your spot is reserved! You’ll receive regular updates with everything you need to plan for Altitude 2027, including hotel booking information, the event agenda, speakers, special events, travel details, and more. Stay tuned, there’s plenty more to come!
Yes, and we recommend it. Operations, IT and merchandising leaders often get the most out of Altitude together. Each person registers separately with their own work email.
Plans change. If you can’t make it, email altitude@upshop.com and we’ll cancel your registration or move it to a colleague from your company.
Yes. Attendees book and pay for their own room. We’ve reserved a block of rooms at Kimpton EPIC Hotel in Downtown Miami. Booking details are coming soon.
Once you register, you’ll receive the hotel block booking link with our special Altitude rate. We’ve secured a great rate at the Kimpton EPIC Hotel in Miami so you can stay right where the action is.
Please reach out to us at altitude@upshop.com, and we’ll do our best to help you stay alongside your peers and colleagues. If the room block is fully booked, we’ll share nearby hotel options to make getting to and from Altitude as convenient as possible.
Miami International Airport (MIA) is the closest, about 20 minutes by car from downtown Miami. Fort Lauderdale–Hollywood International (FLL) is another option, about 45 minutes away.
Taxis and rideshares run from both airports around the clock. Details on shuttles or group transfers will be shared in your confirmation email.
Parking details for Kimpton EPIC Hotel are coming soon. Most attendees won’t need a car downtown.
Yes. Altitude is as much about the people as the product. Expect a welcome reception on the evening of March 2, time to meet the Upshop product team, and plenty of chances to connect with other retailers.
Business casual during the day. Miami in early March is usually warm, around 24–27°C / 75–80°F, so pack light layers and something comfortable for the evening events.
Evening events are for registered attendees. If you’d like to bring a guest, let us know and we’ll do our best to make room.
The full agenda is coming soon. We’ll publish it here and email it to everyone who has registered.
Altitude starts at 9:00 Miami time on Tuesday, March 2, 2027, and runs through Wednesday, March 3. We’ll confirm the closing time when the agenda is published.
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